Customer Support Center Group Leader Job in Dubai, United Arab Emirates | IKEA – Al-Futtaim Group
Job Overview
IKEA, within Al-Futtaim Group operations, is hiring a Customer Support Center Group Leader in Dubai, United Arab Emirates.
Job Description
Lead a customer-support-center team, manage non-face-to-face customer journeys, resources, service quality and commercial support for IKEA.
Key Responsibilities
- Lead a customer-support-center team, manage non-face-to-face customer journeys, resources, service quality and commercial support for IKEA.
Contract & Schedule
Employment type: Full-time.
Eligibility & Mobility
Published eligibility condition: UAE Nationals.
About the Company
This role sits within Al-Futtaim Group operations and is associated with IKEA, the hiring entity identified for the vacancy.
How to Apply
Apply through the final direct vacancy page on Al-Futtaim’s official careers platform.
FAQ
Where is the role located?
Dubai, United Arab Emirates.
How do I apply?
Use the final direct vacancy link on Al-Futtaim’s official careers platform in the How to Apply section.
Job Card
| Job title | Customer Support Center Group Leader |
|---|---|
| Hiring organization | IKEA |
| Location | Dubai |
| Country | United Arab Emirates |
| Official source ID | 1440338833 |
| Primary category | S15 — Customer Service Jobs |
| Job family | Customer Experience |
| Functional specialty | Customer Service |
| Employment type | Full-time |
| Eligibility / nationality | UAE Nationals |
| Source posting date | 2026-09-23 |
| Application method | Direct Al-Futtaim careers job page |